Everything a working shop needs, from day one.
E-comets has no merchants on it, so this strip lists what the software does rather than who uses it. Every chip is a thing the product handles, and each one is somewhere in the pages below.
Orders that tell you the truth.
Fulfilment and payment are two independent tracks here, for the whole life of an order. A delivered order can be unpaid. Four days out of five, it is. A refusal at the door is an ordinary outcome, and it puts the stock back on your shelf; returned damaged restores nothing, because nothing came back.
One status field cannot carry both of these at once, and collapsing them is how a merchant ends up looking at a screen full of green and still not knowing what is in the drawer.
Illustrative orders. Two columns, never one. EC-2416 was delivered on Tuesday and is still unpaid, and both of those are true at once.
Ads measured on the money that arrived.
Meta computes its ROAS from the Purchase events your pixel sent, so it is a return on what was ordered. The pixel cannot see a courier come back with the box, which means a route where four parcels in ten are refused reads exactly like a route where almost none are.
Ordered ROAS
Meta-attributed order value, over spend. It answers did the ad make people buy?
Settled ROAS
Collected on those same attributed orders, over the same spend. It answers did the money arrive?. And it can only be computed where the orders live.
“It does not make the gap smaller. It shows you the gap, and which route it came from.”
E-comets measures ad performance. It does not influence it.Illustrative. E-comets has no customers, so no figure here is a real result, a benchmark or an average. Both rows carry the same Ordered ROAS on purpose: that is what Meta would send you for both, and it is the reason the settled column exists. A settled figure for a recent window is provisional and rises as the parcels still with a courier resolve.
No numbers to boast about. These instead.
Six facts about the product, each one checkable on your first afternoon.
- Customers pay by
- Cash, Whish, OMT
- The shop speaks
- Arabic and English
- Free trial
- 14 days
- Card to start
- None
- Your data
- Export any day
- Delivery zones
- Governorate and district
Not statistics: none of these counts anything. Delivery zones are keyed on governorate and district, never a postal code, because Lebanon does not have one.
Before you decide, four things that answer for us.
Three plans, monthly, in dollars. No setup fee, no per-order fee, and no percentage of your sales at any level.
See the plansHow one order behavesPlaced, sent out, refused or delivered, then paid. Days later, in cash. The whole path, written down.
Follow an orderAsk a personWhatsApp, at the number in the footer, to a person rather than a bot. We publish no response-time promise, so test it.
Send a questionThe things people phone to ask.
Five of them here, in the same words you would get on the phone. Two more, and the long version of these, on the FAQ page.
What does it really cost?
The monthly price of your plan and nothing else. No setup fee, no per order fee, no percentage of your sales, no surcharge. That is not a promise we are making, it is a rule this company operates under.
How do I pay with no card?
Whish or OMT. The same rails your own customers already use to pay you. Each month you get an invoice and a window to settle it. There is no card on file, and nothing is ever charged automatically.
Can I get my data out?
Any day, without asking anyone. Products, customers and orders export in full, in a format you can open yourself. If an account is ever closed, an export runs automatically before anything is deleted.
Does the Arabic really work?
Arabic and English are the same shop, not a translation switched on top of an English one. Product pages, the cart and checkout all run right-to-left properly. Prices, order numbers and dates look the same whichever language a customer is viewing in.
Who do I reach, and how fast?
WhatsApp, at the number in the footer, to a person, not a bot. We don’t publish a response-time promise. The honest way to find out is to send a real question now and see how fast the reply comes back.
Take your first order this afternoon.
Open the shop, put three products in it, price one delivery zone. That is the whole of the first hour.
Fourteen days free. No card now, and none stored later. Prefer to talk first? Message a person