Seven of them, grouped so you can find the one you actually came with. Every answer is the same answer you would get on the phone. Nothing here is written to survive being read twice.
Three answers, and none of them has a footnote.
The monthly price of your plan and nothing else. No setup fee, no per order fee, no percentage of your sales, no surcharge. That is not a promise we are making, it is a rule this company operates under.
Whish or OMT. The same rails your own customers already use to pay you. Each month you get an invoice and a window to settle it. There is no card on file, and nothing is ever charged automatically.
Nothing, the moment an invoice is due. There is a short grace period first. If it is still unpaid after that, the account moves to suspended, not closed: you can still read every order, export all of your data, fulfil what has already been placed, and get paid for it. None of this reaches a shopper. Nobody buying from your shop that day sees any sign that an invoice is late.
Both answers are the same answer: it is yours, and it is yours today, not on the day you ask for it.
Any day, without asking anyone. Products, customers and orders export in full, in a format you can open yourself. If an account is ever closed, an export runs automatically before anything is deleted.
Your products, customers and orders are already yours to export at any time. That isn’t a plan for the day this closes, it’s how the account works every ordinary day. Nothing about your shop’s data is stuck here waiting for that to happen.
What the Arabic actually does, and who answers when you write.
Arabic and English are the same shop, not a translation switched on top of an English one. Product pages, the cart and checkout all run right-to-left properly. Prices, order numbers and dates look the same whichever language a customer is viewing in.
WhatsApp, at the number in the footer, to a person, not a bot. We don’t publish a response-time promise. The honest way to find out is to send a real question now and see how fast the reply comes back.
Ask it directly and a person answers it. On WhatsApp, at the number in the footer, or in writing. This page exists to save you a message, not to replace one.